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Product guides
Welcome to DNA Payments

To help you get started, we've prepared some quick and easy-to-use guides to help get you set up and to provide further insight into your Payment Solution.

View our printable guides
Merchant Portal
axept® PRO Android POS app
Payment Links
Virtual Terminal
Website Payments
Chargebacks Guide
axept® PRO video guides
How to set up axept® Pro card machine

This quick video tutorial will guide you through the process of setting up and accepting payments, as well as performing refunds, using your axept® Pro card machine from DNA Payments.

Wi-Fi connection setup
SIM card connection setup
Logging in
Card present sales
Mail and phone orders
Card present refund
Card not present refund
We're here to help

Our support team is happy to assist you with installation process and answer other questions.